Privacy Policy

BLOOM LIVING, UNIPESSOAL, LDA is an Algarve-based property management and property services company providing premium services to private homeowners, residents, condominiums, apartment developments and property developers.

• Registered address: Estrada de Quarteira, Largo da Igreja, Edifício Verona Loja 5, 8125-428 Vilamoura, Quarteira, Portugal
• Company registration: NIF 519479327
• Telephone: +351 912 147 720
• Website: https://bloomliving.eu
• Privacy contact email: admin@bloomliving.eu

We may collect information that is necessary to provide our services, including:

• Your name and contact details
• Property address and relevant property information
• Owner, resident or authorised representative details
• Service requirements and preferences
• Keyholding, access and emergency contact information where relevant
• Maintenance and service records
• Quotations, contracts and invoices
• Communications with Bloom Living
• Property photographs or information provided for our services
• Website and technical information when you use our website

We use personal information to:

• Respond to enquiries and provide quotations
• Provide and manage our services
• Manage property access and keyholding where applicable
• Arrange and coordinate cleaning, housekeeping, gardening, pool care and maintenance
• Communicate with property owners, residents, developers and authorised representatives
• Arrange furniture, furnishing, staging and property services
• Manage contracts, invoices and payments
• Deal with enquiries, complaints and service issues
• Meet legal, accounting and regulatory requirements
• Improve our services and website
• Send marketing communications only where you have given separate consent

Where you use our keyholding or property-access services, we may hold information such as keys, access arrangements, alarm information or emergency contacts. This information is treated as confidential and access is restricted to authorised personnel and relevant service providers who need the information to provide the requested service. Bloom Living does not sell or rent personal information to third parties.

To provide our services, we may work with trusted contractors and professional service providers, including cleaning, housekeeping, gardening, pool, maintenance, security, locksmith, furniture and property professionals. We only share information that is reasonably necessary for them to carry out the relevant service and expect appropriate confidentiality and data-protection standards. Website enquiry and brochure-request submissions are stored and processed through our website hosting and database provider.

Enquiry and brochure details are used to respond to your request and are not used for marketing without separate consent. Where you give separate consent, Bloom Living may contact you about our services, property solutions and relevant company news. You can unsubscribe or ask us to stop marketing communications at any time. Requests relating to your current services or contractual arrangements may still be sent where necessary.

Our website may use cookies and similar technologies to operate effectively, understand website usage and improve your experience. Where required, we will ask for your consent before using non-essential cookies. You can also manage cookies through your browser settings.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. We only retain personal information for as long as reasonably necessary for the purpose for which it was collected, including where required for contractual, accounting, tax, legal or regulatory purposes.

Under applicable data-protection law, including the GDPR, you may have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Request deletion of your information where applicable
• Ask us to restrict certain processing
• Object to certain processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent
• Opt out of direct marketing

Our website may contain links to third-party websites or services. Bloom Living is not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before providing personal information.

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or how we process personal information. The latest version will always be available on our website, with the date of the most recent update shown at the top.

If you have any questions about this Privacy Policy or how Bloom Living handles personal information, please contact us:

• BLOOM LIVING, UNIPESSOAL, LDA
• Estrada de Quarteira, Largo da Igreja, Edifício Verona Loja 5, 8125-428 Vilamoura, Quarteira, Portugal
• Website: https://bloomliving.eu
• Privacy email: admin@bloomliving.eu
• Telephone: +351 912 147 720

You also have the right to raise a concern with the relevant data-protection supervisory authority if you believe your personal information has not been handled appropriately.